The EcoVadis CSR assessment is an important step on your journey towards CSR
excellence. Your scorecard gives you a photograph that reflects your CSR
performance at the time of publication. Additionally, it indicates in detail the
improvement areas for your company to work on, in order to improve your
To support your company’s CSR performance improvement, EcoVadis offers all
assessed companies access to the online corrective action plan feature, which
enables you to:
- Build improvement plans online;
- Communicate planned and completed corrective actions with your trading
- Receive feedback from your trading partners.
Note: The information that you include in your corrective action plan tab
is visible to your trading partners, but will not be checked by EcoVadis and
will not impact your current scorecard. Your scorecard will only be updated
after your company’s next reassessment.
1. Plan your corrective actions
Here are a few tips on interpreting a scorecard and prioritizing improvement
actions that should help you to determine which
issues/themes to address and improve on
Themes and weights
Before embarking on a corrective action plan, it is
important to take note of which themes have the lowest scores and highest weight
for your company. This will help you understand which themes you should
prioritize for corrective actions.
- Theme scores: Environment, Labor & Human Rights, Ethics, Sustainable Procurement
(e.g. if ≤ 20/100 = high risk).
- Weight (1-4): The weight for each theme is based on your
company’s activity, size and location.
To get started on your corrective Action Plan open the corrective action
plan tab in the My Performance section on your platform.
2. Create and communicate your corrective actions
Improvement areas and priorities
In the corrective action plan feature, you will find a list of all
improvement areas identified by EcoVadis during the assessment, listed
in order of priority (high, medium and low). Below is an example of an
improvement area displayed in the corrective action plan feature.
Information and Guidance
To address a specific improvement area click on the Initiate button.
improvement area contains guidance to help you better understand the
improvement area. Many include How-To guides to help your organization
successfully implement policies, actions and/or reporting on key topics.
Learn more about the helpful resources and tools
- Managing corrective actions and communicating
Corrective actions can be created by proactively initiating
them, or they can be requested by a trading partner. Corrective actions can
be used to manage improvement, provide updates to trading partners (using
the communication thread and by uploading attachments) and track activity
against deadlines (set proactively or by the trading
for effective communication
- It is strongly recommended to upload supporting
documentation to provide evidence of the actions
Note: Supporting documents
uploaded into the corrective action plan tab will also be
visible to your trading partners.
Whenever your company has completed an action, remember to
change the status of the action to “Mark as completed”.
3. Reflect your corrective actions in the scorecard
If you wish to update your results as they appear on your scorecard, you
can do so only by proceeding to a reassessment.
If you decide to undergo a reassessment, you will be able to update your
answers and add additional documents. Our team will then perform an entirely
new analysis of your company. For optimum results, we recommend getting
assessed once a year.
here to learn more. All documents previously uploaded in your corrective
action plan tab will automatically be loaded into your document library to
facilitate your completion of the reassessment questionnaire.
Learn how to start a reassessment with Eva, your in-platform assistant.
- Go to
Log in using your username (your email address) and password. A "forgot
password" link is also available on the login page.
- Click on the question mark icon in the bottom left corner.
- Select your question from the list (e.g. Start or purchase a reassessment),
or type your question into the search bar.