Barometer 2021: Sustainability Increases Supply Chain Resilience
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Manufacturing and Machinery

The Value of Supply Chain Sustainability

Today, manufacturers face a long list of difficult supply chain challenges, including nature and human-based risks, environmental regulations, intense competition, increasing market demand and lack of labor skills. Transparent and robust supply chains are an absolute must-have to ensure competitiveness and added value.

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Current Clients In Industry

Toyota Material Handling Europe is the European headquarters of Toyota Material Handling Group, which is part of Toyota Industries Corporation – the global leader in material-handling equipment. It operates in more than 30 European countries and over 95% of trucks are manufactured in their European factories in Sweden, France and Italy.

The internal benefit of working with EcoVadis for Toyota Material Handling Europe is that it enables us to identify best practices and leaders within our organization. We can then document those best practices and share them across our organization, so that all our sustainability champions across Europe can have the inspiration to drive the same good practices at their local level.

Tom Schalenbourg Sustainable Development Director

Founded in 1933, Air France is a founding Member of SkyTeam. Air France is always pursuing an ongoing policy focused on quality and innovation. Tailoring products and services to customers’ expectations is one of the most important challenges of Air France. Our efforts have led to major overhauls, such as the introduction of the New Travel Concept on long-haul flights, in particular with the new cabin layout in La Première (First Class), Affaires (Business Class), Premium Voyageur (Premium Economy) and Voyageur (Economy) cabins, along with significant changes to medium-haul flights.

We chose EcoVadis because we believe that we should work with subject matter experts, because we do not have the resources in-house and because EcoVadis has made it possible for us to have a procedure, a network of suppliers and a structured method for the evaluation of suppliers. It fully meets our needs and I think it can meet the needs of many companies.

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Christine Maginot Procurement Process and Performance Senior Manager

UPM products include pulp, paper, plywood, sawn timber, labels and composites, bioenergy, biofuels for transport, biochemicals and nano products. The company is the world’s leading producer of graphic papers and second-largest producer of self-adhesive label materials.

UPM has a rather large supply base. We have over 25,000 suppliers, and we source a lot of different raw materials. For us, it's crucial to know where the risks are. We need tools that help us decide where to focus our actions.

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Nina Njorema Director of Social Responsibility

EA is a 100% employee-owned public benefit corporation that provides environmental, compliance, natural resources, and infrastructure engineering and management solutions to a wide range of public and private sector clients.

It was in great interest to us as an organization to have EcoVadis come in and look at exactly what we are doing to give us some opportunities to learn what we can improve upon, as well as what we are doing well and maybe create opportunities to enhance those aspects of our program.

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Michael Battle Chief Operating Officer

Belron International Ltd. is the world’s leading provider of vehicle glass repair and replacement (VGRR) services. The company operates a network of thousands of glass replacement service centers, backed by a mobile repair fleet.

For me, as a CSR director, it is very important to have this kind of tool to engage people in the strategy. We send the score to the partners that ask us to be evaluated by EcoVadis, and we also give this score to the other partners who have not asked us to be evaluated. This gives us an external approval, external approach of what we do, and this is something very important.

Céline Coulibre-Duménil CSR & Corporate Communication Officer

We adopted the EcoVadis platform because it was one of the longest established assessment platforms with a good robust approach to assessing and reviewing performance in the sustainability area. Also, we had one of our key clients who was requiring us to complete it as a supplier, and this basically gave us a really good synergy to adopt a program, which not only was satisfying our clients, but which also was helping us internally to drive sustainable thinking and embedding a sustainable approach to business within each of our organizations. The thing that we really like about the EcoVadis platform is a template which each of our businesses can adopt and can use to help them for their own purposes, for their own priorities within their particular country, within their particular market and it gives them their own local ownership.

Justin Bazalgette Head of CSR Measurement & Environmental Efficiency

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3.6 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Air Liquide’s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability.

Our company has a spend of around EUR 10 bn per year, with around 70 000 suppliers. One of our purchasing specificities is linked to the diversity of our activities and geographies we work with. And therefore brings a degree of complexity when managing purchasing categories and during the implementation of our procurement strategies.

Benjamin Ducrocq Facilities and Services Director

The Beckers Group is a global coatings company that is focused on developing high-quality environmentally compatible paint systems. With expertise based on their long history dating back over 150 years, Beckers today provides solutions to customers in 60 countries.

EcoVadis is a good guideline for the suppliers to develop their processes and performance, diminishing the long term supply risk [for Becker's Group]

Thomas Lueder Global Director Procurement and Supply Chain Management

New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for cockpit of the future and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be.

Sustainability reporting is fully included in Faurecia key performance indicators and monthly reviews. As we assess our suppliers we adjust their key performance indicators to match our sustainability maturity levels.

Marc Pinart Purchasing Process Excellence Director

Clariant AG is a Swiss speciality chemicals company, formed in 1995 as a spin-off from Sandoz. The company is focused on four business areas: care chemicals (consumer and industrial); catalysis; natural resources (oil & mining, minerals); and plastics & coatings.

The key advantages and benefits of the EcoVadis methodology are that it is extremely flexible, so it can adapt to the supplier profile across industries, geographies and sizes. Additionally, it not only provides a score, but it provides a basis for suppliers to drive an improvement program. The suppliers are therefore able to show us and themselves how much they have improved in terms of sustainability performance.

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Cesare Guarini Head of Procurement - Strategy Initiatives

Group PSA is a French multinational manufacturer of automobiles and motorcycles sold under the Peugeot, Citroën, DS, Opel and Vauxhall brands.

It starts with the strategy we ask every buyer and every commodity to have. When they have a strategy, every supplier who are part of it must already have a CSR rating. This means that before any call for tenders is launched, CSR is part of it. And then, of course, we keep in mind that when each buyer presents something to the whole group, they want to make a call for tenders, CSR must be in order.

Erik Richter Sustainable Procurement Manager

If you look at our vehicles, more than 90% of what they are made of is purchased....This is why we are working in the purchasing department to ensure that all the vehicles on the street are produced in a sustainable way. Here we really have a very big job to do. There’s also something for us in it, it's a pleasure to do that and we really feel empowered to do it to really drive the industry in that. I think this is a natural thing to do.

Erik Richter Sustainable Procurement Manager

Founded in 1876, Henkel operates worldwide in three business areas: Adhesive Technologies, Beauty Care and Laundry & Home Care.

The company holds leading positions in both industrial and consumer businesses thanks to brands, innovations and technologies such as Persil, Schwarzkopf and Loctite.

Besides the metrics, EcoVadis provides a point of entry for discussion with our suppliers, enabling dialogue about innovation. These can potentially result in joint opportunities, creating a competitive advantage for Henkel or simply securing supply.

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Katrin Feyerabend Global Head Responsible Sourcing

Verescence is the world leader in glass bottle manufacturing for the Perfumery and Cosmetics Industry and has been supplying the biggest brands with glass for over 120 years.

We were evaluated EcoVadis for several years due to our customers' request. Three years ago, we took the decision at the executive committee level to choose Ecovadis as the internal reference for our sustainability initiatives. That allowed us to structure our CSR system because the EcoVadis reference framework covers all of the CSR issues and, on the other hand, it also allowed us to align the different subsidiaries with the group's strategy and ensure that the deployment of this strategy was both measurable and aligned with the group's strategies.

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Alain Thorre Executive Director of Quality CSR and Continuous Improvement

Firmenich SA is a private Swiss company in the fragrance and flavor business. It is the largest privately owned company in the field and ranks number two worldwide. Firmenich has created perfumes for over 100 years and produced a number of well-known scents.

EcoVadis has become a strategic tool for us and a way to structure what we do. And also a way to engage our teams. From a business point of view, a lot of our clients who know EcoVadis ask for EcoVadis Rating. It certainly helps create a common ground with our clients as well. I think we are looking forward in the future to do the same with our suppliers and to create this very interesting positive chain, from brands all the way down to farmers or suppliers in our other fields.

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Bérangère Magarinos-Ruchat Global Head of Sustainability

Founded in 1964, Cascades offers sustainable, innovative and value-added packaging, hygiene and recovery solutions. Cascades provides innovative products that customers have come to rely on, while contributing to the well-being of people, communities and the entire planet.

In 2012, all the evaluations were conducted in-house and our sustainable development team looked at several companies that could support us. EcoVadis was the most advanced among them and the one we decided to go for. And last year, when it was time to renew our contract, we looked again at what's available in the market and decided to continue with EcoVadis. One of the things we really appreciate is the support we receive from the experts who work with us to help us improve.

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Chantale Rouleau Procurement Director
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Platform Overview

Scorecard

The EcoVadis scorecards help companies monitor suppliers’ CSR practices across 190 purchasing categories and 150 countries. The assessment framework is customized for each company according to their activities, size, and geographic location for operations.

Monitoring

Access dashboards to monitor performance of your portfolio by buyer, category, or custom filters. Request assessments, create reports, export data, and engage your team in your risk and performance goals and initiatives.

Benchmark

Benchmark supplier performance per theme by purchasing category or country.

Action Plans

Access action plans to start a dialogue between buyers and suppliers on actions taken by the supplier to improve their CSR performance.